FAQ
Do you ship internationally?
We currently offer shipping to USA and Canada, with free shipping on orders above $99.
Do you offer warranty?
Yes, we value your satisfaction and offer a warranty of 1 year for manufacturer defects on all our products. We do not cover wear and tear.
For Items purchased in one of our Brand Partners, warranty must be claimed through the same Brand Partner and not through Veloria.co
Do you accept returns or exchanges?
Yes, if you wish to exchange the item for a different size or color, please contact us directly. We will assist you with the exchange process.
We will accept returns that are requested within 30 days of purchase excluding the original shipping fee. The product must be returned in its original packaging and show no signs of use, abuse, or misuse. Return shipping must be done by Certified Mail. Please contact us for a return number to initiate a return authorization.